e-Commerce
e-Commerce allows customers (individuals and businesses alike) to purchase products and services over the Internet.
You may only want to offer a small handful of your products online with the facility for orders to be taken on the website, emailed to you and processed offline. Alternatively, you may want a fully integrated solution combining an online catalogue of your products, shopping-cart facility and real-time debit/credit card transactions complete with full order processing facilities (from checking/updating stock availability through to notifying the customer when goods are dispatched). Whatever you decide, Box Design can provide an e-Commerce solution tailored to your specific business needs.
Advantages to selling your products/services online include:
- Cost savings: set up and ongoing (operational) costs are vastly lower than those involved with physical premises; there are no rent, utilities, rates or salaries costs to consider
- Access to an international audience, providing huge potential for sales growth
- Your business can be open 24 hours a day, at no extra cost
- Order processing costs can be minimised; a fully integrated system should be able to check stock availability, create the order, confirm with the customer and take payment. Where appropriate, it should also then send this order to the warehouse for dispatch
- Existing marketing efforts are complemented
- Payments can be processed more quickly via real-time debit/credit card transactions (e-Commerce also offers the flexibility to use any of the traditional payment methods, such as card processing offline or cheques)
- An online catalogue can be produced
At Box Design, we understand how daunting taking the plunge into eCommerce can be. We will help guide and support you throughout the whole process from the initial consultation, through to implementation and ongoing support.
If you want to discuss an e-Commerce solution for your business, please contact us.
